AI Architect (full-time)

ITCH Media is in the process of implementing AI across the business, from operational efficiencies to creative and generative work for clients. 

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To support this, we’re looking for a Creative AI Coordinator. This person should be 100% AI literate and will focus on research, exploration, trialing and helping deliver a suite of resources and tools that allow teams to use AI more effectively. You will be helping to shape the AI strategy for ITCH. 

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Their work will be guided and supported by our Production Lead and Founder/Creative Director, whose role is to strategically map out our approach to implementing AI across the agency.

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Our ambition is to develop a structured, scalable AI infrastructure that becomes part of how ITCH operates and delivers.

• Strong interest in generative AI and creative applications
• A strong understanding of tools like Runway, Pika, Veo 3, ChatGPT, Claude, Notion, Midjourney, HeyGen, etc.
• Comfortable working with creatives including filmmakers, editors and producers, and understanding their needs
• Clear communicator and confident writer, especially for how-to guides and internal documentation
• Organised and proactive, with a systems-thinking approach

• Research and test emerging AI tools (within a focused framework of: social listening, strategy, production and reporting)
• Build and maintain internal resources such as prompting guides, toolkits and use-case libraries
• Help build custom GPTs tailored to internal and client-facing needs
• Collaborate on developing lightweight internal tooling, such as AI assistants or dashboards
• Contribute to platform scoping and early-stage product development
• Support track team adoption and experimentation, and share what’s working

• The chance to help shape the next phase of growth at ITCH
• Daily collaboration with senior leaders who will value your input and support your progression.
• Room to experiment, learn, and build smarter systems and better outreach.
• Hybrid working
• Team socials and an annual Summer Event
• A salary that reflects your experience and impact.
• Yearly pay review and potential for up to 18% annual bonus (based on business and personal performance) 
• Health Insurance
• Wellbeing budget
• Yearly training budget and development Days
• 25 days holiday (pro rata)

Nice to haves

• No formal coding required, but would be beneficial as we evolve what we do from a technology POV
• Confident using and testing AI tools and automation platforms like Zapier, Make or Airtable
• Able to learn from documentation and experiment independently
• Bonus: some familiarity with no-code or low-code platforms or interest in AI tooling behind the scenes